How to Improve Your EcoVadis Score: A Practical Plan for UAE and GCC Suppliers (2026)
By Danushka Prabhad, Senior Sustainability Consultant, and the Planet First expert team | Published November 2026

Short answer: you improve an EcoVadis score by closing the gaps the analyst could not credit, not by rewording your answers. In practice that means three things: formal, dated policies with measurable targets; documented evidence that those policies are applied across your sites; and recent, complete KPI reporting. In our experience most score gains come from better evidence of what a company already does, not from new initiatives.
This guide explains how the score is built under EcoVadis’s current methodology (Sustainability Rating Methodology V10.0, applicable from January 2026), where UAE and GCC suppliers typically lose points, and a step-by-step plan for your next reassessment. If you have just received a scorecard, read it alongside this page.
Update: EcoVadis made further changes for questionnaires submitted from 14 October 2026, including a new baseline-year rule for targets. See our guide to the EcoVadis methodology update October 2026.
How your EcoVadis score is calculated
EcoVadis rates four themes: Environment, Labour & Human Rights, Ethics and Sustainable Procurement. Each theme is weighted from 1 to 4 according to how material it is for your industry, size and risk profile, and the overall score from 0 to 100 is the weighted average of the four. A manufacturer’s Environment theme therefore usually counts far more than a consultancy’s.
Within each theme, the score comes from seven management indicators:
| Layer | Indicator | Weight in the theme score |
|---|---|---|
| Policies (25%) | Policies | 20% |
| Endorsements | 5% | |
| Actions (40%) | Measures (60%) and Certifications (40%), multiplied by Coverage | 40% |
| Results (35%) | Reporting | 14% |
| 360° Watch | 21% |
Two details matter for smaller suppliers. Coverage is only assessed for companies with 1,000 or more employees; for smaller companies it is fixed at 50. Country risk also adjusts the overall score: minus 6 points for companies headquartered in a high-risk country, no adjustment for low- or medium-risk countries with operations in medium- or high-risk countries, and plus 3 points where all operations are in low-risk countries.
Scores fall into five bands: Insufficient (0–24), Partial (25–44), Good (45–64), Advanced (65–84) and Outstanding (85–100). A scorecard is valid for 12 months from publication. For a full walk-through of the framework, see our EcoVadis scoring framework guide.
Why EcoVadis scores stay low: the usual causes
- Declarations without evidence. Ticking that you have an anti-corruption policy earns nothing if the document is not uploaded.
- Generic policies. A one-page statement with no scope, responsibilities, targets or date is weak evidence. Quantitative targets should state a baseline year and a target year; under EcoVadis’s October 2026 methodology update, targets submitted without a baseline year are not credited.
- Policies without proof of action. Actions carry 40% of each theme score. An energy policy with no record of what was actually done (metering, efficiency projects, training) caps the theme.
- Certificates that do not count. Since April 2026, management system certificates marked “in progress” are no longer accepted, and certificates must be issued by an accredited certification body.
- Incomplete or old KPIs. Reporting must cover at least 80% of the assessed scope, and 95% for energy and greenhouse gas data. KPI data older than two years is not credited.
- An empty Sustainable Procurement theme. Many SMEs have no supplier code of conduct or supplier screening, so this theme pulls the overall score down even when its weight is low.
- Ignoring the last scorecard. The Improvement Areas on your scorecard are the most direct list of what the analyst could not credit, and since 2026 they are more specific, for example missing quantitative targets, missing ISO 27001 or ISO 37001 evidence, or gaps in water, biodiversity and air pollution practices.
The 2026 EcoVadis scoring changes explain several of these rules in more detail.
A step-by-step plan to improve your EcoVadis score
1. Diagnose your last scorecard
List every Improvement Area by theme and mark whether each gap is a missing document, a missing practice or missing data. For first-time UAE suppliers, most gaps we see are missing documents for things the company already does.
2. Prioritise your highest-weighted theme
Your scorecard shows the theme weights. Effort on a theme weighted 4 moves the overall score up to four times as much as the same effort on a theme weighted 1. For manufacturers, construction suppliers and logistics companies this is usually Environment and Labour & Human Rights.
3. Rebuild policies so they can be credited
Each policy should be on company letterhead, dated, approved by senior management, state its scope (which legal entities and sites), name who is responsible, and include measurable targets with a baseline year and a target year. Cover the issues EcoVadis activates for your industry rather than a generic list. Our EcoVadis documents checklist lists the core documents.
4. Turn existing practices into evidence
Because Actions carry 40% of each theme score, this is usually the biggest lever. Typical UAE evidence includes training records and attendance sheets, internal audit reports, HSE procedures and incident logs, waste contractor records, utility bills from DEWA, ADDC or SEWA showing the effect of efficiency measures, employment contracts and Wage Protection System records, and a whistleblowing procedure with its log. Since April 2026, sustainability and certification audit reports can also be used as evidence.
5. Use certifications the methodology recognises
An ISO 14001 or ISO 45001 certificate from an accredited body is strong action evidence for Environment and for Labour & Human Rights; ISO 37001 and ISO 27001 support Ethics. Where the standard has a public certificate database, a screenshot showing your company name, the standard, the scope and the validity status is now accepted. In-progress certificates are not. See how ISO certificates affect your EcoVadis score.
6. Close the reporting gap
Report energy use and Scope 1 and Scope 2 greenhouse gas emissions for at least 95% of your scope, with Scope 2 shown both location-based and market-based. Keep all KPIs within the last two years. A sustainability report prepared “with reference to” GRI is now eligible for a reporting score of 75 if the other reporting quality criteria are met. If you are new to GHG accounting, start with our UAE GHG reporting guide.
7. Put a basic sustainable procurement programme in place
A supplier code of conduct signed by your key suppliers, a simple supplier risk screening, and at least one documented supplier assessment. For SMEs this is often what lifts the Sustainable Procurement theme out of the Insufficient band.
8. Check 360° Watch and your public footprint
360° Watch accounts for 21% of each theme score and draws on findings from NGOs, regulators, the media and grievance mechanisms. If nothing negative is found, you receive a default score. A 360° Watch score of 0 in one theme, or 25 in two themes, makes you ineligible for a medal, so address any public findings and document the corrective action.
9. Submit cleanly and use the review window
Upload documents in accepted formats (PDF, Word, Excel, JPG or PNG, each under 30 MB, up to 55 files per assessment) and name them so the analyst can match them to the questions. Do not rely on EcoVadis contacting you about missing or wrongly formatted documents during analysis. Before publication you have two business days to view your scorecard and report factual errors.
How long does it take to improve an EcoVadis score?
Your score only changes when you are reassessed, normally when the 12-month scorecard expires or when a customer requests it, and publication usually follows six to eight weeks after submission. Policy and documentation gaps can typically be closed within one to three months. Gaps that need real data, such as a full year of energy and GHG figures or a completed certification audit, take longer, so plan them a full cycle ahead. In our EcoVadis case study, a market intelligence firm improved its score from 28 to 76 by working through these steps systematically.
What score do you need for an EcoVadis medal?
For scorecards published from 1 January 2025, medals are based on your percentile rank against all companies rated in the previous 12 months:
| Medal | Percentile | Indicative score (published by EcoVadis, July 2024) |
|---|---|---|
| Platinum | Top 1% | about 81 |
| Gold | Top 5% | about 73 |
| Silver | Top 15% | about 66 |
| Bronze | Top 35% | about 58 |
The score cut-offs move as the rated population improves, so treat them as a guide rather than a target. To be eligible you also need at least 30 in every theme and must not breach the 360° Watch rules above. Companies scoring 45 or more that do not receive a medal can receive the Committed badge, and companies scoring 34 to 44 that have improved by at least six points within 18 months can receive the Fast Mover badge. Many buyers set a minimum score rather than a medal requirement; 45 is common, but check your customer’s requirement.
UAE and GCC specifics worth knowing
- Climate reporting. Federal Decree-Law No. 11 of 2024 requires many UAE entities to measure and report their emissions. The same data supports the EcoVadis Environment theme and the Reporting indicator.
- Labour evidence. MOHRE-registered employment contracts, Wage Protection System records, working-hours and accommodation policies, and evidence that the summer midday work break is applied are strong Labour & Human Rights evidence when they are documented.
- Data protection. Federal Decree-Law No. 45 of 2021 on the protection of personal data gives you a basis for the information security and data privacy questions in the Ethics theme.
- Multi-site groups. Coverage of policies and reporting is now measured by sites or headcount, not turnover, so a policy that applies only to a Dubai head office will not cover a factory in Sharjah or Saudi Arabia.
Frequently asked questions
How quickly can I improve my EcoVadis score?
Your score only changes at your next assessment, normally when the 12-month scorecard expires. Missing policies and documents can usually be fixed within one to three months; gaps that need a full year of data, or a certification audit, need to be planned a full cycle ahead.
Can I improve my EcoVadis score without new certifications?
Yes. Certifications are only part of the Actions indicator. Most points come from formal policies with targets, documented actions and complete, recent reporting, which most companies can improve without a new certificate.
What is a good EcoVadis score?
A score of 45 or more falls in the Good band and is a common minimum set by buyers. Medals are awarded by percentile; in July 2024 EcoVadis indicated that Bronze, the top 35%, corresponded to a score of about 58.
Do small companies get lower EcoVadis scores?
Not automatically. The questionnaire is tailored to company size, theme weights reflect size and industry, and Coverage is fixed at 50 for companies with fewer than 1,000 employees. Small companies more often lose points through missing documentation than through their size.
Can I challenge my EcoVadis score?
Before publication you have two business days to view the scorecard and report factual errors. Otherwise, the way to change the score is to close the gaps and be reassessed.
Sources
- EcoVadis, Sustainability Rating Methodology disclosure document, V10.0 (applicable from January 2026)
- EcoVadis Help Centre, Understanding EcoVadis Medals and Badges
- EcoVadis Help Centre, Methodology Updates Q1 2026 and Q2 2026
How Planet First can help
Planet First prepares UAE and GCC suppliers for EcoVadis assessments. We review your last scorecard, identify which gaps cost the most points, build the missing policies and evidence with your team, and support you through submission and the pre-publication review. Contact us to discuss your next assessment.
Planet First is a sustainability consultancy delivering technically rigorous carbon footprinting, LCA, EPD, ESG reporting, and EcoVadis services to businesses globally. Our work is grounded in internationally recognised standards including ISO 14067, ISO 14040/44, GHG Protocol, and EN 15804.
Related guides
- How EcoVadis Scoring Works: Full Framework Explained
- EcoVadis Scoring 2026: What Changed for UAE Suppliers
- Documents Required for an EcoVadis Assessment in the UAE
- How ISO Certificates Help You Achieve a Higher EcoVadis Score
- Case study: EcoVadis score improved from 28 to 76
- EcoVadis Methodology Update October 2026
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